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PRIVACY POLICY

DESA INTERNATIONAL (UK) Limited ("we", "our", "us", “DESA”) and its subsidiary companies respect the privacy rights of its online visitors ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Security and Privacy Policy that guides how we collect, store and use the information that you provide us with.

If you are under 16, we require that you inform a parent or guardian about our Security and Privacy Policy and Terms and Conditions as well as requiring their consent to the Security and Privacy Policy and Terms and Conditions before registering with desa.uk.com or placing an order with desa.uk.com.

The following information is provided by DESA to enable our online visitors to be fully informed of our Security and Privacy Policies. By visiting desa.uk.com, you are accepting and consenting to the practices described in this Security and Privacy Policy and the Terms and Conditions.

This Security and Privacy Policy does not apply to websites maintained by other companies or organisations to which we link. DESA is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Security and Privacy Policy of such other companies or organisations before submitting your details. Use of your information We may use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We don't sell your details to third party marketing companies.

We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. From time to time DESA may employ third party business partners to collect personal information on DESA's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by DESA to comply fully with the DESA Security and Privacy Policy. In addition, you will be given the option to opt-out of subscribing to our regular update service which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about DESA, our subsidiaries or selected business partners; and/or One-off marketing promotions from us.

We don't sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us/DESA. At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Protecting Your Personal Information We will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information. Other web sites Our web site may contain links to other web sites which are outside our control and are not covered by this Security and Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their Security and Privacy Policy, which may differ from ours. To Ask Questions or File Complaints If you require information about Desa products please go to the Contact Us section of the web site and fill in the related form. If you wish to talk to a DESA customer care representative please call 0207 435 5956 or email at customercare@desa.uk.com

 
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